About Our Care

Quality Care that’s all about You

Here at Opal Aged Care, we understand that thinking about or deciding on aged care is never easy. It can trigger all kinds of emotions – fear, anxiety, guilt, loss or even relief – sometimes all at once. For us, aged care isn’t about buildings or ‘homes’ or a lifestyle choice. It’s about empathy, understanding and quality of life.

All provided by some of the most experienced and caring people you’ll ever meet – team members who are continually training and developing their skills, and who stay with us for the long term to give you the best-specialised care.

At Opal, our aim is to focus on always providing a friendly and inviting atmosphere for all our residents and families. This starts with our specialist clinical care, social and recreational programs and strong links to the community to help you achieve a better quality of life, and extends to our residents’ health, wellbeing and independence. We provide only the freshest, most nutritious home-style meals cooked on site and sourced locally where possible– as we believe eating well is essential to living well.

We offer a range of accommodation options and living spaces – including private and companion rooms – you can be sure you’ll be able to maintain a high level of privacy and comfort. Everything we do is designed to help make your life as enjoyable and comfortable as possible. All or some of the following aged care services can be found at our homes – please check each home’s page for specific features.

At Opal you can enjoy:

  • All types of care for residents including respite care
  • Qualified nursing team members on site at all times
  • Pain management programs
  • Fresh, dietician approved meals prepared and cooked onsite
  • Medical services including physiotherapy, pharmacy, podiatry, optometry and dental
  • Private or companion bedrooms
  • Hydrotherapy swimming pool
  • Cafe
  • Hairdressing salon
  • Engaging social and recreational programs
  • A range of indoor and outdoor areas for relaxing and socialising
  • Strong links to the local community

Types of care

The following are the types of aged care services you may be eligible for:

Permanent care 

This can range from assistance with personal care or day to day tasks through to requiring 24 hour nursing care.

Dementia care

Dementia care is available in all Opal Aged Care homes with some homes offering a dedicated area to those with more advanced needs. It involves a high level of care with round the clock nursing.

Respite care

Respite care is short term care when you need it and may be provided in your own home, in a respite care centre or in one of our homes. It may be planned or on an emergency basis and can be used for up to 63 days in a financial year.

To check the type of aged care services each home offers use our search feature or call us on 1300 362 481. To enter a residential care service, you will need to be assessed by an Aged Care Assessment Team (ACAT). Our booklet – Your step by step guide – will take you through the process from working out what type of care you need right through to moving in.

To find out more about our care get in touch with one of our Opal team members on 1300 362 481. We look forward to sharing with you the Opal difference.